Shipping policy

At Little Juniper Co, we're happy to offer free standard shipping on every order within the United States. If you have any questions about your shipment, reach out to us anytime at info@littlejuniperco.com.

Where We Ship

This policy covers orders being delivered within the United States. At this time, we're only able to ship within the U.S. and can't deliver to P.O. boxes or APO/FPO addresses.

How Orders Are Fulfilled

Little Juniper Co is based in Albuquerque, New Mexico. To get your order to you as quickly and efficiently as possible, we work with fulfillment partners and warehouse facilities, which means the location your package actually ships from may not always match our Albuquerque address. By placing an order with us, you're acknowledging that your item may come from one of these partner fulfillment centers rather than directly from our home base.

Processing Time

Once your payment goes through, we typically get your order processed and ready to ship within one to two business days, Monday through Friday. If you place your order after 5:00 PM Eastern Time, it'll be processed starting the next business day.

Shipping & Delivery Time

Once your order ships, standard delivery typically takes six to twelve business days, Monday through Friday. All together, from the moment you place your order to when it lands on your doorstep, you should expect somewhere between seven and fourteen business days, depending on where you're located. These are estimates, and actual delivery can shift slightly during busier seasons or due to factors beyond our control.

Tracking Your Order

Every order ships with tracking included. As soon as your package is on its way, we'll email you a confirmation with your tracking number so you can follow its progress right up to your door. 

If Your Order Is Delayed

We work hard to hit our estimated delivery windows, but occasionally things like weather, a surge in order volume, or carrier hiccups can push things back. If your order hasn't arrived within the estimated window, reach out to us right away and we'll look into it for you.

Lost or Damaged Orders

If your package gets lost along the way or shows up damaged, email us at info@littlejuniperco.com with your order number, and include photos of any damage if you have them. We'll look into what happened and get you a replacement or a full refund as soon as we can.

Contact Information

Store Name: Little Juniper Co
Based In: 9000 La Barranca Ave NE, Albuquerque, NM 87111
Email: info@littlejuniperco.com
Phone: 505-331-4061
Customer Service Hours: Monday through Friday, 9:30 AM–5:00 PM (EST)

We aim to reply to all inquiries within one business day.