Terms of service

Welcome to Little Juniper Co. Throughout these Terms, "we," "us," and "our" refer to Little Juniper Co. We run this website and everything tied to it — including our content, features, tools, products, and services — to bring you a curated shopping experience (referred to here as the "Services"). Our store is built on Shopify, which allows us to deliver these Services to you.

These Terms of Service outline what you can expect from us and what we expect from you when using our Services. We'd ask that you read through them carefully, since they cover important legal matters, including disclaimers around warranties and limits on our liability.

By visiting our site, interacting with it, or using any part of our Services, you're agreeing to these Terms along with our Privacy Policy. If you don't agree with them, we'd ask that you refrain from using our Services.

Section 1 — Accessing Your Account

By agreeing to these Terms, you're confirming that you meet the minimum age of majority required in your state or country. Your account is yours alone — it can't be sold, transferred, or handed off to someone else. Keeping your login information secure is your responsibility, as is anything that happens under your account.

Section 2 — About Our Products

We do our best to display our products as accurately as possible, but keep in mind that colors and appearances can look slightly different depending on your screen or device. We can't promise that what you receive will match exactly what you saw online. Product details may be updated at any time, and we reserve the right to limit how much of an item is available or to stop carrying it altogether, at our discretion.

Section 3 — Placing an Order

Placing an order with us is essentially you making an offer to buy that item. We reserve the right to accept or turn down any order, for any reason. An order isn't finalized until we've confirmed it and received your payment. We'd recommend double-checking your order before you submit it. If you need to return or exchange something, that falls under our separate Refund Policy.

Section 4 — Pricing and Payment

Prices can change at any time without advance notice. Whatever price is listed at the moment you place your order — and confirmed in the email we send you — is what you'll be charged. Unless we say otherwise, the prices shown don't include taxes, shipping fees, or any import-related charges. You're responsible for making sure the payment information you give us is accurate and current.

Section 5 — Shipping

Any delivery timelines we give you are estimates, not guarantees. Delays caused by shipping carriers or circumstances beyond our control aren't something we can be held responsible for. Once your order leaves our hands and is with the carrier, responsibility for it transfers to you.

Section 6 — Our Intellectual Property

Everything you see on our Services — our branding, written content, photos, graphics, videos, audio, and how it's all arranged — belongs to Little Juniper Co or those who've licensed it to us, and it's protected under intellectual property law. You're not permitted to copy, distribute, alter, or share any of it without getting our written permission first. Any rights we haven't specifically granted to you remain ours.

Section 7 — Third-Party Tools

From time to time, we might give you access to tools built by outside companies. These are offered exactly as they are, with no guarantees or endorsement from us, and we're not responsible for anything that happens as a result of you using them.

Section 8 — Links to Other Sites

You may come across links on our site that lead elsewhere. We don't control, vouch for, or take responsibility for what's on those outside sites. If you choose to visit them, you're doing so at your own risk.

Section 9 — Our Relationship With Shopify

Little Juniper Co operates using Shopify's platform, but every purchase you make is a transaction directly with us. Shopify has no involvement in or responsibility for anything that happens between you and Little Juniper Co, and by using our Services, you agree not to hold Shopify or its affiliates liable for anything related to those transactions.

Section 10 — Privacy

Any personal details we collect through our Services are handled according to our Privacy Policy. Using our Services means you've read and understood that policy.

Section 11 — Your Feedback

If you ever send us suggestions, reviews, or other feedback, you're giving Little Juniper Co permission to use, copy, adapt, publish, and share that content however we see fit, without any expiration or payment owed to you. By submitting feedback, you're confirming it's yours to give.

Section 12 — Mistakes and Corrections

Every so often, our site might have a typo, an incorrect price, or missing information. If that happens, we reserve the right to fix the mistake, and to cancel or adjust orders that were placed based on inaccurate information.

Section 13 — Acceptable Use

Our Services are meant to be used lawfully. That means you agree not to break any laws, infringe on anyone's intellectual property, harass or hurt others, spread malicious software, harvest personal data without permission, or otherwise disrupt our Services or the people using them. If you violate these Terms, we reserve the right to cut off your access.

Section 14 — Ending Access

We can suspend or end your access to our Services at any point, without needing to give notice. Anything you owe us at that time is still due. Certain sections — like those covering intellectual property, indemnification, disclaimers, and liability limits — remain in effect even after your access ends.

Section 15 — No Warranties

Our Services and the products we sell are provided exactly as they are and as they're currently available, without any promises or guarantees, whether stated outright or implied — including any implied assurance of merchantability, fitness for a specific purpose, or non-infringement. Some places don't allow limits on implied warranties, so this section might not fully apply to you depending on where you live.

Section 16 — Limits on Our Liability

To whatever extent the law allows, Little Juniper Co and the people connected to us — our affiliates, officers, employees, and partners — won't be responsible for indirect, incidental, punitive, or consequential damages tied to your use of our Services or products. That includes things like lost profits, lost data, or the cost of replacing something, no matter the legal theory behind the claim, even if we'd been warned such damages were possible.

Section 17 — Indemnification

You agree to protect and hold harmless Little Juniper Co, Shopify, and everyone connected to us — our affiliates, officers, employees, and partners — from any claims, losses, or expenses that come up because you broke these Terms, violated a law, or misused our Services.

Section 18 — If a Section Doesn't Hold Up

Should any part of these Terms turn out to be illegal or unenforceable, that particular part will be removed, while the rest of the Terms stay fully in effect.

Section 19 — The Full Agreement

These Terms, combined with our Privacy Policy and any other policies we reference, make up the complete agreement between you and Little Juniper Co about how you use our Services, replacing any earlier agreements or understandings.

Section 20 — Governing Law

These Terms are governed by the laws of the State of New Mexico, USA. You agree that any disputes arising from your use of our Services will fall under the jurisdiction of the courts in New Mexico.

Section 21 — Updates to These Terms

We may revise these Terms whenever necessary. Updates will be posted here, and we'll notify you as required by law. If you continue using our Services after changes go live, that means you've accepted them.

Section 22 — How to Reach Us

Store Name: Little Juniper Co
Based In: 9000 La Barranca Ave NE, Albuquerque, NM 87111
Email: info@littlejuniperco.com
Phone: 505-331-4061
Customer Service Hours: Monday through Friday, 9:30 AM–5:00 PM (EST)

We aim to reply to all inquiries within one business day.